Tel: +49 (0)3494 6699-0



Engineer (m/f/d) Technical Support

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Location / Region: Berlin, Bitterfeld-Wolfen OT Thalheim
Reference number: HQ-1728

Releases new energy - your commitment:

  • You are the first point of contact for technical issues relating to PV systems, with a focus on solar storage, solar inverters, home energy management systems, substructures and solar modules.
  • You support the commissioning and parameterization of system components.
  • You optimize documentation within the scope of customer support for internal (e.g. work instructions or process flows) and external purposes (e.g. installation instructions or FAQ's). 
  • You process customer complaints, including communication with the manufacturer of the components, and carry out service visits to customers and end customers.
  • You create evaluations and reports on complaints and customer visits.

Combines passion with know-how - your profile:

  • You are trained as an electrician or mechatronics engineer or ideally have a degree and already have international work experience.
  • You have experience and knowledge in the use of common measurement equipment and the interpretation of measured values.
  • You already have experience in the field as a service technician in electrical engineering (planning, maintenance, repair and monitoring of photovoltaic systems).
  • You work goal-oriented and convince with conflict and assertiveness.
  • You are communicative and like to work in a team, as well as oriented towards customer requirements.
  • You have knowledge in MS Office and SAP.
  • Good German and English skills, both written and spoken, as well as a willingness to travel at home and abroad and the ability to work at heights complete your profile.

And this is how we back you up:

  • Arrival made easy: With the help of a welcome training and an orientation plan, we introduce you to your new tasks in a structured manner. A personal mentor will be at your side with help and advice.
  • Moving forward together: In a collegial atmosphere we live open communication, support each other and share our knowledge. In addition, we promote your professional and personal development with further training opportunities.
  • Your commitment pays off: We reward your commitment with fair remuneration based on international standards, consisting of a fixed and a flexible component - based on the achievement of objectives. On top of this, you can count on capital-forming benefits, a company pension scheme and accident insurance.
  • Work-Life-Balance: The compatibility of family and career is a major concern for us. So that there is enough time for the family away from work, you have 30 days of vacation per year at your disposal.
  • Good for body and soul: A wide range of health offers from our Q.CARE program, e.g. flu vaccinations or preventive medical checkups, ensure that you stay fit - because the well-being of our employees is close to our heart.
  • Mobile on all routes: We offer you flexible working hours and the possibility of mobile working. Well-equipped, barrier-free offices and meeting rooms complete the overall picture.

We don't just dream of a better future.
We make it a reality together.

A company with the sun in its heart

As a full-service provider of clean energy solutions, we supply residential and commercial end customers with solar modules and systems as well as power storage. We provide integrated services such as power contracts to provide access to 100% clean electricity. Our global center for technology, innovation and quality is located at our site in Thalheim. From our new office at Südkreuz in Berlin, we manage our sales and distribution as well as the advancement of our services.

Have we aroused your interest?