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Warranty terms and conditions for Qcells products

Qcells offers one of the best warranties for solar panels


A 25 years limited linear performance warranty and an extended 12 years limited product warranty1. We guarantee that the performance of a new Qcells solar panel:

  • equals a minimal nominal rated power of at least 97 % during the first year of its nominal operation
  • deviates by 0,6 % per year
  • still equals 92 % of its nominal rated power after 10 years
  • and still equals a minimal nominal rated power of at least 83 % after 25 years.

Our product warranty covers our Qcells technologies Hot-Spot Protect​​​​​​​2 and Anti PID Technology​​​​​​​3. Qcells offers very high guarantee for your investment.

1In accordance with the warranty terms of the Qcells sales organisation of your respective country.​​​​​​​
2Hot-Spot Protect: The modules are safe against backside destruction caused by Hot-Spot effects due to partial shading of modules.​​​​​​​
3Anti PID Technology: The modules are safe against potential-induced degradation in accordance to the test criteria: cells at -1500 V against grounded, with conductive metal foil covered module surface, 25 °C, 168 h

Customer claim portal

The customer service supports in case of technical questions and warranty claims. Therefore you can use the customer claim portal.

Customer claim portal