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Solution Architect (m/f/d) HCM, SAP Support

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Location / Region: Berlin
Reference number: HQ-1951

Releases new energy - your commitment:

  • You oversee the operational processes of our HR applications, including industry-leading platforms such as Workday and SAP HCM.
  • Your role includes the meticulous management of incident and problem management, adeptly handling backlogs, and directing the deployment of change requests.
  • Your commitment to process optimization is unwavering, ensuring support teams are equipped with the essential tools to elevate customer satisfaction.
  • Possessing an extensive understanding of troubleshooting procedures, you actively monitor diverse activities and efficiently coordinate service recovery when required.
  • You are entrusted with the strategic management of third-party service providers, maintaining the unyielding stability, security, and efficiency of our IT operations and service delivery.
  • Your collaboration with third-party service providers within the HR applications domain is integral to guaranteeing adherence to SLA commitments.
  • Your mandate extends to cultivating a customer-centric business approach, fostering cross-departmental synergy, and implementing sophisticated technical advancements.

Combines passion with know-how - your profile:

  • You offer a wealth of expertise in SAP S/4 Hana and SAP ECC 6.0, demonstrating a high level of proficiency in customizing and interface design for HR and HCM modules.
  • You have successfully attained a bachelor's degree or higher in business informatics, business administration, engineering, or a related field. Alternatively, you hold equivalent education and have accumulated substantial practical experience.
  • You excel in IT operations for global HR systems and exhibit a deep understanding of IT processes rooted in ITIL (certification is advantageous).
  • Your strong networking skills transcend cultural and organizational boundaries, enabling effective collaboration.
  • You possess well-honed project management skills and can tackle complex challenges. PMP certification, if held, is considered a valuable asset.
  • Your strengths encompass flexibility, perseverance, and an unwavering customer-centric approach.
  • You are proficient in both German and business English, rounding out your comprehensive profile.

And this is how we back you up:

  • Arrival made easy: With the help of a welcome training and an orientation plan, we introduce you to your new tasks in a structured manner. A personal mentor will be at your side with help and advice.
  • Moving forward together: In a collegial atmosphere we live open communication, support each other and share our knowledge. In addition, we promote your professional and personal development with further training opportunities.
  • Your commitment pays off: We reward your commitment with fair remuneration based on international standards, consisting of a fixed and a flexible component - based on the achievement of objectives. On top of this, you can count on capital-forming benefits, a company pension scheme and accident insurance.
  • Work-Life-Balance: The compatibility of family and career is a major concern for us. So that there is enough time for the family away from work, you have 30 days of vacation per year at your disposal.
  • Good for body and soul: A wide range of health offers from our Q.CARE program, e.g. flu vaccinations or preventive medical checkups, ensure that you stay fit - because the well-being of our employees is close to our heart.
  • Mobile on all routes: We offer you flexible working hours and the possibility of mobile working. Well-equipped, barrier-free offices and meeting rooms complete the overall picture.

We don't just dream of a better future.
We make it a reality together.

A company with the sun in its heart

As a full-service provider of clean energy solutions, we supply residential and commercial end customers with solar modules and systems as well as power storage. We provide integrated services such as power contracts to provide access to 100% clean electricity. Our global center for technology, innovation and quality is located at our site in Thalheim. From our new office at Südkreuz in Berlin, we manage our sales and distribution as well as the advancement of our services.

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